DISCLAIMER FOR REPAIR / PURCHASE

JAKES SCREEN REPAIRS
32/2 YAMBIL ST GRIFFITH NSW 2680

BY USING OUR SERVICES YOU AGREE TO THE FOLLOWING:

90 days (parts and labour) warranty on all parts/devices purchased from and/or replaced by Jake’s Screen Repairs. Should a customer device have a fault after the time of repair which is related to the repair process it is to be returned to Jake’s Screen Repairs for repair within the warranty time period. If the time period concludes or the device is brought to a different third-party repair shop the warranty will be voided and Jake’s Screen Repairs will bear no further responsibility or liability for the device.
Jake’s Screen Repairs has a strict no refund policy but store credit can be granted at the discretion of the technician assisting the customer.
Jakes Screen Repairs’ warranty does not cover any issues that are the result of physical or liquid damage to the device while in the customer’s possession after the date of repair as per our receipt and ticket record.

CUSTOMER ACKNOWLEDGEMENT

In bringing my personal device for maintenance or repair to Jake’s Screen Repairs, I understand and agree to the following:
Due to the nature of electronics repair, Jake’s Screen Repairs’ employees cannot be expected to accurately identify all hidden / pre- existing issues inside of my electronic device. Consequently, Jake’s Screen Repairs cannot be held responsible for devices that are no longer operational after attempted repair. By signing below, I release Jake’s Screen Repairs from all liability related to my electronic equipment. Jake’s Screen Repairs cannot be held responsible under any circumstances for Non-Operational devices after repair or attempted repair, nor be held responsible for loss of information such as contacts, photos, videos, phone books, calendar appointments, ring tones, music, applications and all other end user data during the repair process. I acknowledge that I am responsible for making sure that any critical data is backed up before bringing my device to Jake’s Screen Repairs and for providing copies of any licensed software if necessary.
I acknowledge that accidents do happen. In the case of a fault in which Jake’s Screen Repairs is provably at fault due to severe negligence resulting in damage within the device (ie. In-store drop damage, in-store water damage from spilled drinks, severe foreseeable physical board damage etc.), I will work with them and with their connected services to have the damage repaired free of charge if possible. I acknowledge that this could be a long time process, especially in the case of micro soldering repair being required. If the device proves to be unrepairable; Jake’s Screen Repairs will be obligated to supply a replacement device of equal or greater value and/or condition to the device which was brought in for repair. The cost of repair will no longer be required.
In the case of theft, I do not hold Jake’s Screen Repairs accountable for the replacement of the device but understand that they will supply footage from the shop and utilize all technical methods in cooperation with police to assist in retrieving my device.
I will be responsible for also picking up all peripheral devices, accessories and/or media, and will not hold Jake’s Screen Repairs responsible for the subsequent loss of any items that may have been left behind.
I understand that repairs or technical support performed by Jake’s Screen Repairs may void manufacturer warranties, especially in the case of iOS device repairs. I understand that Jake’s Screen Repairs is a third-party repair service utilizing third-party repair parts with no affiliation with major phone manufacturers whatsoever.
I agree to pay an up-front non-refundable fee of one-fourth of the full repair cost for the order of parts for my device with the understanding that this fee is non-refundable regardless of the outcome of the repair. If I choose to forgo the repair the amount paid in advance will be forfeited as well. If the parts are delivered later than anticipated as per the estimate of the technician, no amount paid in advance will be owed back to me.
Jake’s Screen Repairs and its affiliates do not assume any liability or warranty in the event that the manufacturer warranties are voided. Only our own personal warranty for defects will be in effect for parts/devices sold.
A Jake’s Screen Repairs technician will provide an estimate of when the repair or maintenance will be finished. This is not a guarantee. The technician will be expected to contact the customer upon completion however if the phone number supplied by the customer is incorrect, or no method of contact was able to be provided, or if the technician was unable to call due to high volume of jobs, the customer is expected and is well within his/her rights to follow up with Jake’s Screen Repairs for updates via their primary contact number.
Devices not picked up and/or not paid for after thirty (30) calendar days from the date of repair completion will become sole property of Jake’s Screen Repairs. If the owner returns after said period of time to pay for and pick up the device (assuming it is still available) they will owe the original repair cost plus reassembly cost of $50 (if the device has been disassembled), plus $100 storage fee for every 30 day period after the date of completion which it was left in the shop for.